Privacy Policy

All client information given during the ordering process is collected and stored lawfully and in accordance with the relevant data protection acts. All information held on our systems is password protected. We do not use any information given for marketing purposes without your consent. If you are concerned about the confidentiality of any information given, please contact us at info@watersoftenerdirect.com


If you register with us, we will need your name, e-mail address and billing address. If you place an order with us and select card payment, we will also need your credit card number and expiry date to process and fulfil that order. We also take your telephone number so that we can contact you in the event of any problems with your orders order and we may give this number to couriers who deliver your orders.

We will not share any of the personal information listed above with outside parties except to the extent necessary to complete your order.

When you enter your personal information we will ask you if you would like us to email you about discounts, promotions and new products. If you would, please keep the box ticked when registering and we will place your details on our email list. If you subsequently change your mind about receiving such emails, please contact us and we will remove you from our mailing list.